Terms and Conditions - Garden Maintenance New Cross

Welcome to our Garden Maintenance services in New Cross. Please read these Terms and Conditions carefully before engaging our services. By availing our services, you agree to comply with and be bound by the following terms.

1. Definitions

Client refers to the individual or entity requesting garden maintenance services. Service Provider refers to our company offering garden maintenance in New Cross.

2. Services Provided

We offer a range of garden maintenance services, including but not limited to:

Lawn Care: Mowing, trimming, and fertilizing.
Pruning: Trimming shrubs, hedges, and trees.
Weed Control: Removal of unwanted plants and herbs.
Planting: Installation of new plants, flowers, and shrubs.
Cleanup: Removal of garden waste and debris.

3. Client Obligations

The Client agrees to:

Provide Access: Ensure that our team has necessary access to the property during agreed service times.
Maintain Safety: Remove any obstacles that may hinder our work or pose safety risks.
Communicate Needs: Clearly convey specific maintenance requirements and preferences.

4. Payment Terms

Payment for services is due as follows:

Invoicing: Invoices will be issued monthly, detailing the services provided.
Payment Deadline: Payment is due within 30 days of the invoice date.
Late Payments: A 5% late fee will be applied to overdue invoices.
Accepted Methods: Payments can be made via bank transfer, credit card, or other agreed methods.

5. Scheduling and Cancellations

Our scheduling policies are designed to ensure efficient service delivery:

Service Dates: Services will be performed on mutually agreed dates and times.
Cancellations: Clients must notify us at least 48 hours in advance to cancel or reschedule a service.
No-show Policy: Failure to notify us of cancellations may result in a cancellation fee.

6. Liability

While we strive to provide high-quality services, certain limitations apply:

Property Damage: We are liable for damages caused directly by our negligence.
Limitation of Liability: Our liability is limited to the cost of the services provided.
Insurance: We maintain appropriate liability insurance to cover potential damages.

7. Termination

Either party may terminate the service agreement under the following conditions:

Notice Period: A 30-day written notice is required for termination.
Immediate Termination: In cases of breach of terms, either party may terminate immediately.
Final Settlement: Upon termination, all outstanding payments for services rendered will be due.

8. Governing Law

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the jurisdiction of the courts in New Cross.

9. Dispute Resolution

We aim to resolve disputes amicably through the following process:

Negotiation: Parties will engage in good faith negotiations to resolve disputes.
Mediation: If necessary, mediation will be sought before pursuing legal action.
Legal Action: If disputes cannot be resolved through mediation, they may be escalated to the appropriate court.

10. Amendments

We reserve the right to amend these Terms and Conditions as needed:

Notification: Clients will be notified of any significant changes in advance.
Acceptance: Continued use of our services implies acceptance of updated terms.
Review: Clients are encouraged to periodically review the Terms and Conditions.

11. Privacy Policy

Your privacy is important to us. We ensure that all personal information collected during service provision is handled in accordance with applicable data protection laws:

Data Collection: We collect necessary information to provide and improve our services.
Data Usage: Personal data is used solely for service-related purposes.
Data Protection: We implement appropriate security measures to protect your information.
Data Retention: Personal data is retained only for as long as necessary.

12. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, or government regulations.

13. Intellectual Property

All materials provided by us, including brochures and promotional content, are the intellectual property of Garden Maintenance New Cross and may not be reproduced without our consent.

14. Severability

If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms and Conditions constitute the entire agreement between the Client and the Service Provider, superseding all prior agreements or understandings.

By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.